Privacy Policy

At PixaLabs, we are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

Last updated: January 2025

Effective date: January 1, 2025

Data Security
Enterprise-grade encryption and security measures protect your information
Transparency
Clear information about what data we collect and how we use it
Your Rights
Full control over your personal data with easy access and deletion options

Information We Collect

Personal Information

  • • Name, email address, and contact information when you reach out to us
  • • Company information and project requirements during consultations
  • • Payment information processed securely through third-party providers
  • • Communication records for customer support and project management

Technical Information

  • • Website usage data and analytics (anonymized)
  • • Device information and browser type for optimization
  • • IP address and location data for security purposes
  • • Cookies and similar technologies for website functionality

How We Use Your Information

  • • Service Delivery: To provide AI development and consulting services
  • • Communication: To respond to inquiries and provide project updates
  • • Improvement: To enhance our services and website experience
  • • Legal Compliance: To meet regulatory requirements in Rakez Freezone, Dubai, UAE
  • • Security: To protect against fraud and unauthorized access

Data Protection & Security

We implement industry-standard security measures to protect your personal information:

  • • End-to-end encryption for all data transmission
  • • Secure cloud storage with regular backups
  • • Access controls and authentication protocols
  • • Regular security audits and vulnerability assessments
  • • Staff training on data protection best practices

Your Rights

Under UAE data protection laws and international standards, you have the right to:

  • • Access: Request a copy of your personal data we hold
  • • Correction: Update or correct inaccurate information
  • • Deletion: Request deletion of your personal data
  • • Portability: Receive your data in a structured format
  • • Objection: Object to processing of your personal data
  • • Restriction: Request limitation of data processing

International Transfers

As a Rakez Freezone, Dubai-based company serving global clients, we may transfer data internationally. We ensure:

  • • Adequate protection measures for international transfers
  • • Compliance with UAE and international data protection standards
  • • Secure data processing agreements with third-party providers
  • • Regular monitoring of data transfer security

Contact Us

For any privacy-related questions or to exercise your rights, please contact us:

Email:

contact@pixalabs.net

Data Protection Officer:

Available via email for privacy inquiries

Response Time: We will respond to privacy requests within 30 days